Braintree, Mass. (WGGB) — The Massachusetts State Lottery is recalling all tickets in the $5 “Double Platinum Payday” instant game after identifying quality control errors that were made by the ticket vendor during the printing process.
That’s according to Beth Bresnahan with the Mass. Lottery who says the errors included distributing duplicate tickets and incorrectly bundling the game cards.
“The errors could lead to potential accounting issues for the Lottery and its retailers selling the game. According to the game manufacturer, the problems which occurred during the cutting and packaging of the tickets, led to an incorrect number of tickets inserted into several books within the 25.2 million ticket print run, leaving some books with two additional tickets and others short two tickets,” says Bresnahan.
The errors also produced an instance of at least one duplicate book of “Double Platinum Payday” tickets being printed and shipped to a retailer – a quality control issue that severely limits the Lottery’s ability to reach projected revenues, as well as serving as an inconvenience to players who may win a prize on a duplicate ticket with an extended claims process.
“Through the Lottery’s internal control systems, we were able to identify issues within the Double Platinum Payday game and after weighing potential implications took immediate action,” said Lottery Executive Director Paul Sternburg. “While the game manufacturer, G-Tech Corporation, has indicated that the issue is not widespread, we made the decision to terminate sales of the game to ensure the continued security and integrity of our operations and to protect the interest of our retail partners and our players.”
Terminating the “Double Platinum Payday” instant game involves immediately ceasing ticket sales at Lottery retailers and retrieving all unsold inventory of the game.
All licensed Lottery retailers statewide today received an electronic message via their in-store sales terminal that the game will be blocked from further activation and directs stores to remove the game from their shelves. There are 6,808 retail locations statewide that currently carry “Double Platinum Payday.”
Lottery staff will collect and conduct an inventory of all books, then arrange for their secured destruction.
Approximately 30 percent of the game had been distributed to retailers since “Double Platinum Payday” was released on June 12, 2012.
All prizes for tickets already sold will be paid. Players with winning “Double Platinum Payday” tickets in hand will be able to claim prizes for the game through July 17, 2013.