CHERRY HILL, N.J. (AP) — TD Bank has begun notifying about 260,000 customers from Maine to Florida that the company says may have been affected by a data breach.
Company spokeswoman Rebecca Acevedo confirmed in emails Friday to The Associated Press that unencrypted backup data tapes were misplaced in transport in March.
She said the tapes contained personal information, including account information and Social Security numbers, but the company is not aware of any misuse of customer information. Still, TD Bank has not ruled out the possibility and is monitoring the situation.
She said the company is sending letters to customers whose data was on the tapes, and is offering them free credit monitoring and identity theft protection.
TD Bank has eight million customers. It is based in Cherry Hill, N.J., and Portland, Maine.
This happened in March and they are just getting around to telling us now? Thanks TD Bank…..think I will be changing where I put my money.
Great…
So if by some chance the information is compromised, will TD step up and pay to fix it.
Appalled that they have known for over 6 months and are only getting around to reporting it NOW
Wonderful… thanks for the prompt notice…
Have to agree…if they knew this in march why did they wait so long before notifying authorities….and what happens now….how does one lose their customers personal info…..we worry about hackers….but if that info is found by the wrong person…we could all be screwed….going to check my accounts now and I guess each day for a while now…..
Just called TD Bank and was advised that this took six months for the internal investigation to try and locate the tape. Needless to say The CSR tryed to close me on an advanced credit protection plan for $12.99 per month the basic plan is what TD is offering. UNENCRYPTED Data Really??? I hope they get FINED big time by the FCC, FTC AND AG’S Office of corse the customers will be paying more in bank fees. I will be switching banks at 9:02 AM!