HOLYOKE, Mass. (WGGB) — In these extremely cold temperatures a number of Holyoke residents were without power tonight for over two hours.
We started receiving calls from residents who were without electricity at about 6:00 p.m. The calls came in from multiple areas including Homestead Avenue, Jarvis Avenue, Scott Hollow Drive, Northampton Street, and Beaudoin Village.
At about 8:15 p.m. power began to come back to customers starting with Homestead Avenue.
James Lavelle with Holyoke Gas & Electric Company says everyone’s electricity was restored just after 8:30 p.m. An underground cable failure was the cause of the outage.
Lavelle estimates about 500 customers loss their electricity tonight.
Mayor Alex Morse in a statement on his Facebook page says, “Most of customers should be back on now, or momentarily. Thank you for your patience – will post more details as they emerge, but a circuit tripped due to unknown cause. Warm up! We hope this solves it.”
Crews worked diligently to restore electricity to customers and were seen making repairs in the area of Cherry Street.