“We would ask residents who experience that to fill out a claim form which you can find online with the city’s law department. They’ll do an investigation and if the city is at fault they’ll, I believe, cover the cost for the repair,” said Deputy DPW Director Mario Mazza.
As bad as the pot holes are now, things could get worse before they get better. According to the Springfield DPW, the loose gravel that they are filling pot holes with now is just a band aid The more permanent solution won’t come until Spring, when they can lay down actual asphalt.
And like plowing during a storm, the more heavily traveled roads are the first priority.
“It can be probably a 2-3 week process. Like I said we usually start with the main roads first and then we move onto the side streets so but usually in a matter of weeks we’ve got the majority of them,” added Mazza.
But that doesn’t mean we’ll be free and clear in the next couple of weeks.
The Springfield DPW also has a pot hole hotline and asks drivers to report any pot holes they think may have gone overlooked.
The number for that hotline is 413-736-3111.