Featured on 40:     Well Wishes for Alex     Parade Slideshow     Gas Prices     Weather Discussion    

Verizon Customers: Can You Hear Me Now?


SPRINGFIELD, Mass. (WGGB) — Some Verizon customers faced challenges with their service today in Western Massachusetts.

A technical problem made it impossible for many users to make or receive calls for much of Saturday.

We reached out to Verizon Wireless spokesperson Michael Murphy, who issued the following statement:

“Late this morning network engineers investigated reports of some mobile voice calls not processing in portions of Western Massachusetts and Vermont. A hardware issue was quickly identified, fixed and the voice issue was resolved by noontime. Text messaging, mobile Internet and data access was unaffected by this morning’s events.”

Related Stories
Share this story


WGGB encourages readers to share their thoughts and engage in healthy dialogue about the issues. Comments containing personal attacks, profanity, offensive language or advertising will be removed. Please use the report comment function for any posts you feel should be reviewed. Thank you.
blog comments powered by Disqus