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Fewer Examiners Signify Longer Waits for Road Tests

RMVSPRINGFIELD, Mass. (WGGB)– There’s a pile up, but not on the roads. It’s actually at RMVs across the state.

They are booked solid for road tests until after the 1st week of October.  “As far as the testing is concerned, there are just not enough civilian examiners to do the testing. I mean, they’re stretched,” said Gerry Smith, manager of Agawam Auto School.

Fewer instructors’ means there are less available testing dates. Agawam Auto School, administers Saturday exams, when many people are free to take their road test without having to miss a day of work or school.

They’re scheduled for every other Saturday and must have more than 20 students. “We start at 6 a.m. on some days, and we start with one examiner, but that’s all they can afford to send, one, so basically, we’re here all day. What happens is, if you have more than 30 tests, they send a second examiner,” Smith added.

Smith says they hadn’t seen this kind of a problem when state police administered the exam, but that ended in 2007.

According to Smith, fall is the busiest time of drivers to get their licenses, which is why he hopes the RMV can hire some more civilian examiners before then.

In a statement RMV spokeswoman Sara Lavoie, acknowledged that they’re booked well into the 1st week of October, saying they conducted 3,000 road tests out of 4,400.

They attribute the wait to a number of factors, including customer cancellations and staffing issues, like medical leaves, and employee attrition.

They’re currently working to fill 2 temporary examiner positions.

In 2008 there were 60 civilian instructors, now they’re down to 40.

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