HARTFORD, Conn. (AP) — Department of Social Services Commissioner Roderick Bremby has ordered a so-called protective extension of medical and food benefits for about 15,500 low-income families that are risk of losing their eligibility due to paperwork processing delays.
Bremby said Thursday that his order means children, families and adults with disabilities whose annual eligibility “redetermination” is due September 1 will not be cut off from receiving Medicaid or Supplemental Nutrition Assistance.
Those benefits will be extended for at least one month.
In July, DSS launched new technology designed to handle incoming paperwork.
Bremby said the volume has since skyrocketed and the volume of applications, redetermination forms and other paperwork flowing into a new centralized document scanning center has caused processing delays.
Bremby said the agency’s scanning contractor is upgrading the system’s capacity.