In a statement released Sunday afternoon the company acknowledges that they recently learned of some possible fraudulent activity on some customer cards.
Now the CEO of Michaels, Chuck Rubin, is speaking out.
“We are concerned there may have been a data security attack on Michaels that may have affected our customers’ payment card information and we are taking aggressive action to determine the nature and scope of the issue,” Rubin said. “While we have not confirmed a compromise to our systems, we believe it is in the best interest of our customers to alert them to this potential issue so they can take steps to protect themselves, for example, be reviewing their payment card account statements for unauthorized charges.”
Rubin went on to add that the company regrets an inconvenience that the suspected breach may cause their customers.
Michaels reports it will be working closely with federal law enforcement and third-party data security experts as they investigate the possible attack. Information related to that ongoing investigation can be found on their website.